Sozuri Voice will give you the same one-API experience you already have for SMS, WhatsApp and Payments — for phone calls. IVR menus, call recording, intelligent routing, hold music. It's not generally available yet, but it's coming. Join the waitlist and we'll bring you in first.
Same project, same API key, same dashboard. The voice rail will plug into the multi-channel platform you already know — not a separate product with a different login.
Drag prompts, menu options and routing rules. Test the flow before customers ever hear it.
Customers dial your Kenyan number; or your app dials them. Same envelope, same logs, same recordings.
Upload audio or use TTS. English, Swahili, Sheng. Set per-menu, per-time-of-day or per-language.
Route to a Sozuri AI agent for self-service, to a human team for escalation, or to an external SIP trunk for hybrid setups.
Optional recording with secure storage. Auto-transcripts to text, searchable in your dashboard.
Every call logs duration, path through the IVR, hold time and outcome. Same webhook envelope shape as SMS.
Most voice use cases break down into "send the customer a notification" + "let them respond". Both are live on Sozuri right now.
We'll bring waitlist customers into the beta in cohorts, by use case. Tell us what you want to build with Voice and we'll prioritise accordingly.